Refund Policy for VineMartUSA
At VineMartUSA, we strive to provide a seamless shopping experience for our customers. Please review our Refund Policy below:
1. Refund Eligibility
- Refunds are only applicable for products that are damaged, defective, or significantly different from the description.
- To be eligible for a refund, you must provide proof of purchase and return the item in its original packaging.
2. Refund Process
- To initiate a refund, please contact the vendor directly within [number of days] days of receiving the product.
- The vendor will assess the return request and provide instructions on returning the item.
- Once the returned item is received and inspected, the vendor will process the refund within [number of days] days.
3. Non-Refundable Items
- Certain items are non-refundable, including perishable goods, personalized items, and digital downloads.
- Refunds are not provided for change of mind or buyer’s remorse.
4. Shipping Costs
- Shipping costs for returning items are the responsibility of the customer unless the product is faulty or damaged.
- Original shipping costs are non-refundable.
5. Refund Method
- Refunds will be issued to the original payment method used for the purchase.
- It may take several business days for the refund to reflect in your account, depending on your financial institution.
6. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at info@vineglobal.net.
Thank you for shopping at VineMartUSA!